How can we help?
Answers and support for app access, sight tape printing, license questions and more.
We're here to help you get back to shooting.
For technical problems, membership questions or account access, contact the LEAP team and include your device, operating system and a brief description of the issue.
Before contacting support
- Confirm your app is up to date.
- Tell us whether you are using iOS or Android.
- For printing issues, include your sight model and printing method.
- For billing issues, tell us whether the purchase was through Shopify, Apple or Google (never send payment card information).
I purchased an annual subscription. Where do I manage it?
Manage annual subscription billing through Apple subscriptions or Google Play subscriptions, depending on where you purchased it.
I ordered lifetime access. How do I activate it?
Lifetime access uses a different purchase and activation path than an in-app annual subscription. Keep your Shopify order confirmation and contact our support team if you need help activating your purchase.
I cannot print a sight tape. What should I send support?
Please include the sight model, printing method, mobile device, operating system and a description of what happened.
What happened to Pro Archery Ballistics?
Pro Archery Ballistics is being rebranded as LEAP Archery. You are in the right place for support and product information during the transition.